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Terms of business.

This page is a summary of how we quote and ship. The signed contract for a specific order — the specification sheet plus the commercial invoice — takes precedence over anything written here.

TopicTerms
Who we sell toBusinesses only: importers, distributors, wholesalers and project contractors. We do not sell single units to consumers, and this site takes no payments.
QuotationsValid 30 days from issue unless stated otherwise, FOB Xiamen, exclusive of duties and taxes in the destination country. The specification sheet attached to the quotation forms part of it.
Minimum order500 pcs per model and finish. Mixed containers are accepted, and the minimum applies per model, not per order.
SamplesCharged at sample price plus freight unless agreed otherwise; the sample charge is credited against the first production order where stated in the quotation.
Lead time15–40 days after deposit and artwork approval, depending on finish, packaging and quantity. Lead times exclude Chinese public holidays.
Payment30% deposit on order confirmation, 70% against a copy of the bill of lading, unless agreed otherwise in writing.
Specification changesAny change to finish, carton, packaging or labelling requires written approval and may change the price and the delivery date. Production does not start on verbal changes.
InspectionThird-party inspection may be arranged at your instruction before shipment. Where no inspection is requested, our own pre-shipment check applies.
ClaimsQuantity and visible-damage claims within 14 days of arrival; quality claims within 30 days, with photographs and a sample retained for inspection.
Intellectual propertyWe supply only designs we are authorised to manufacture and sell. Selected models carry registered design rights, including US design patent US D904,561 S held by the manufacturer in Xiamen. Where you supply artwork or a logo, you confirm you hold the rights to it.
CertificationDocuments are issued per model. We do not warrant that a certificate for one model covers another model, another finish or another production batch.
LiabilityOur liability is limited to the value of the goods supplied. We are not liable for consequential loss, including lost profit or installation cost, arising from a product used outside its stated specification.
Governing lawThe law of the People's Republic of China. Disputes are referred to the competent court at the place of the seller, unless the contract states otherwise.